Conditions of Use of Bailey Blu Pet Boutique Inc.’s (“Bailey Blu”) Website
Please read carefully: By using Bailey Blu's website (the “Website”), you acknowledge that you have read and agree to be bound by the conditions listed in this document that constitutes a contract between you and Bailey Blu. These conditions may be modified at any time by Bailey Blu without notice. Please make sure to consult this document every time you use our Website to take note of any changes that may have been made.
1. Bailey Blu operates its Website from Montreal, Province of Quebec, Canada. Bailey Blu makes no representation whatsoever to the effect that our Website can be accessed from outside Canada, if you are accessing our Website from another country or state, make sure that doing so does not violate any laws or regulations in force in the Province of Quebec, Canada or in your own jurisdiction. The User agrees to attorn to the jurisdiction of the courts in the district of Montreal, and to the application of the laws in force in the Province of Quebec, Canada, with respect to choice of law.
2. The prices on our Website may be different than Bailey Blu’s in-store prices. Bailey Blu reserves the right to change the prices on its Website without notice.
3. Bailey Blu reserves the right to open the packages of the products it sells to inspect the merchandise or to adjust it if need be.
4. Bailey Blu reserves the right to refuse any order.
5. Any other use of any content of our Website — including reproduction for purposes other than those noted above, modification, distribution, or republication (including a website, online service, private or public intranet, and local or wide area network) — without the prior written permission of Bailey Blu is strictly prohibited.
6. Bailey Blu's transactional Website will take the following modes of payment: Visa Mastercard Paypal
7. The full payment will be taken immediately upon placement of the order.
8. All merchandise will be delivered only upon receipt by Bailey Blu of full payment including applicable taxes and delivery charges.
9. If an item in your order isn’t in stock but should be within 5 days, Bailey Blu will notify you and will send your order in a single shipment as soon as it’s ready. If it looks like we won’t have the out-of-stock item within 5 days of the order date, Bailey Blu will ship your order’s in-stock items and then ship any out-of-stock items as soon as they are available. You will also be given the option of cancelling that item. Bailey Blu declines all and any responsibility for any back order or shortage of stock.
10. All Prices listed on Bailey Blu are in Canadian Dollars.
11. Canadian federal and provincial sales taxes are applied based on shipping destination. Please refer here for a list of the sales tax applicable for each province.
Shipping and Delivery:
12. All delivery charges and taxes will be added when applicable to the prices shown on our Website. Please make sure you have entered the correct information for your coordinates and currency to get the correct pricing for your location.
13. Bailey Blu offers free shipping on orders above $89* (before taxes) Canada wide, in those cases where: 1. the destination is not deemed a Rural Destination as per Canada Post’s list of remote postal codes, and 2. all items meet our requirements for shipping - for a list of items which are not eligible for shipping, please click here.
A flat rate shipping fee of $9.99 (plus tax) is offered in those cases where: 1. the destination is not deemed a Rural Destination as per Canada Post’s list of remote postal codes 2. the order does not meet the Free Shipping minimum ($89 before taxes), and 3. all items meet our requirements for shipping - for a list of items which are not eligible for shipping, please click here.
Shipping time (after notification) can take from 2 to 10 business days, to most major metropolitan areas. Rural area destinations may take a longer time, and/or require a depot pick-up. Any additional delivery charges as a result are the sole responsibility of the customer.
14. Bailey Blu ships all items uninsured, and the risk of shipping loss or damage is the sole responsibility of the customer.
15. Please note that all shipping quotes exclude the Northwest Territories, Yukon Territories, Newfoundland, Labrador, Nunavut and Rural Areas and may include items marked as Free Shipments). All orders placed from the listed areas in Canada will be reviewed by our shipping department and you will be advised of any additional shipping charges before we release the goods. For Remote Destination orders of $89 (before taxes), a discount of $9.99 will go towards the shipping cost.
16. Purchase amount is calculated before applicable Goods and Service Tax (GST) or Quebec Sales Tax (QST) and does not include shipping or insurance costs.
17. Free shipping does not apply to “Remote Destination" areas; including, but not limited to, all of the Northern Territories (Nunavut, Yukon and Northwest Territories) Labrador, Newfoundland and any other areas dictated by Canada Post where extra shipping charges may apply. You will be notified of any additional costs before your order is processed.
18. The warranties for the merchandise purchased are the sole responsibility of the manufacturers of such products. Bailey Blu will act solely as an intermediary between you and the manufacturers whenever possible.
19. All merchandise received by the customer must be inspected upon reception. If the merchandise is visibly damaged, the customer must refuse shipment. If damages are noticed after delivery, Bailey Blu must be immediately notified. The customer should take a picture of the damage (if possible) and contact Bailey Blu via email in the case of malfunction of any merchandise received, and Bailey Blu’s personnel will guide you through the appropriate procedure.
20. All shipping costs to and from the manufacturers or from Bailey Blu will be paid by the customer.
21. Bailey Blu will only accept returns for credit with a return authorization number provided by our Website sales department, within the first 30 days of your purchase.
22. The customer is responsible for freight charges (freight charges in both directions are applicable for free shipment items). Once a return authorization is given our shipping department will contact you to arrange for pick up. Bailey Blu will deduct these charges before any refund is processed.
23. Bailey Blu will only process a return item if it contains of all original packaging, including but not limited to: boxes, cases, manuals, etc.All returns will be subject to inspection for abuse or wear in which event additional charges may be applied.
24. Bailey Blu will not accept returns after 30 days.
25. Refunds for payments made by credit card may take up to 10 business days to be processed after receipt and inspection of goods. Paypal payments refund may require up to 10 days.
26. Our Website and the products offered thereon are sold as is. Subject to provisions of any disposition of public order to the contrary, Bailey Blu shall not be liable for any damages and does not provide any other warranty than those specifically set forth herein. Bailey Blu makes no representation in relation with the use, download, effectiveness, exactness or reliability of the merchandise illustrated on our Website or in relation with the results pursuant to the use of the merchandise purchased from our Website. Bailey Blu does everything in its power to offer a Website free of errors, however Bailey Blu cannot be held liable for any error, including those relating to description, pricing or illustration. Bailey Blu, its affiliates, directors, officers, employees, representatives or agents shall not be liable for any direct or indirect damage arising from the use of the Website or the merchandise purchased thereon, including the loss of data or loss of profit or the inability of the client to us said merchandise.